What We Collect and Why It Matters to Your Account
When you open an account with us, we collect the information you submit directly — your name, contact details, date of birth and the payment method you choose to link, whether that is GCash, Maya or InstaPay. We also log transactional data each time a deposit
-
1
or withdrawal is processed through your account wallet, so that your history stays accurate and any payment disputes can be resolved quickly. Beyond account registration, we gather technical data from your device and browser session — things like your IP address, device type and session timestamps
-
2
— to detect unusual access patterns and keep your login secure. We do not sell your personal data to third parties for marketing purposes. Data shared with payment processors like GCash, Maya and InstaPay is limited strictly to what those channels need to complete your transaction.
-
3
Where local law in the Philippines requires us to retain records — account identity, financial transactions, verification documents — we hold that data for the period the law specifies, then schedule it for deletion. Availability of our services, and the data practices that apply to you,
-
4
depend on local law and are available only where local law permits.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.